FAQs about order and delivery ETA
Are you open and accepting new orders?
Yes, we are open and accepting new orders! As of March 17th, 2023, 12"H, 22"H, 30"H, and 36"H raised garden beds are available.
How long will my order take to ship?
As of March 17th, 2023, please allow 1 to 4 business days for order processing.
Why are some orders taking longer to ship?
Orders are processed and shipped within 1 to 4 business days but the estimated transit time is determined by our carriers and varies based on the delivery location. Remote or hard to reach areas may require additional transit time as carriers may not have regular shipping lanes to these areas. Please see below for the estimated transit time by province and if your delivery address is in a remote or hard to reach area, please allow for additional transit time.
Please see below for the current estimated delivery times by province:
|
Alberta |
5-7 business days |
|
British Columbia |
5-7 business days |
|
Saskatchewan |
5-7 business days |
|
Manitoba |
5-7 business days |
|
Ontario |
2-5 business days |
|
Quebec |
2-5 business days |
|
Newfoundland |
7-10 business days |
|
Nova Scotia |
7-10 business days |
|
Prince Edward Island |
7-10 business days |
You can contact us at anytime for updates on your order and we'll do our best to respond within 3 to 5 business days.
Do you offer contactless delivery
Yes, we do offer contactless delivery.
Are you still responding to emails
Absolutely! Please don't hesitate to get in touch with us if you have any questions and we'll do our best to get back to you within 3 to 5 business days.