To our customers: 12"H, 22"H, 30"H, and 36"H Raised Garden Beds are now available. Please allow 3 to 7 business days for processing.

FAQs about orders and COVID-19 2021

As we continue to closely monitor the spread and impact of COVID-19 across Canada, we will continue to communicate updates regarding raisedgardenbeds.ca operations. You can check back here for updates or email us directly at any time and we'll get back to you as soon as we can.

Are you open and accepting new orders?

Yes, we are open. As of June 5th, 2021, 12"H, 22"H and 30"H raised garden beds are available and 36"H raised garden beds are available for pre-order. However, due to high demand, delivery times may be longer than usual. Please avoid using delivery addresses for buildings that may be closed due to COVID-19.

How long will my order take to ship?

For 12"H, 22"H, 30"H raised garden beds please allow 3 to 7 business days for processing

Pre-orders for 36"H raised garden beds will begin shipping June 14th, 2021.

Why are pre-orders the only available option for 36"H raised garden beds?

Despite securing our raw steel well in advance we have encountered delays receiving our steel from steel mills. For the time being we are only accepting pre-orders for 36"H raised garden beds based on the dates we expect to receive our steel shipments and the amount of steel we expect to receive.

Why are some orders taking longer to ship?

We're working hard to ensure all orders get fulfilled in a timely and safe manner but as COVID-19 has spread across Canada, there has been a significant increase in online shopping that has affected the logistics and supply chain of many businesses across Canada.


Please see below for the current estimated delivery times by province: 

Alberta 

5-7 business days 

British Columbia 

5-7 business days 

Saskatchewan 

5-7 business days 

Manitoba 

5-7 business days 

Ontario 

2-5 business days 

Quebec 

2-5 business days 

Newfoundland 

7-10 business days 

Nova Scotia 

7-10 business days 

Prince Edward Island 

7-10 business days 

 

You can contact us at anytime for updates on your order and we'll do our best to respond within 3 to 5 business days.

 

Do you offer contactless delivery

Yes, we do offer contactless delivery.

 

Are you still responding to emails

Absolutely! Please don't hesitate to get in touch with us if you have any questions and we'll do our best to get back to you within 3 to 5 business days.