Shipping and Lead Times FAQ

How long will my order take to ship?

Please allow 1 to 4 business days for order processing. 


Why are some orders taking longer to ship?

Orders are processed and shipped within 1 to 4 business days but the estimated transit time is determined by our carriers and varies based on the style of garden bed ordered and the delivery location. Remote or hard to reach areas may require additional transit time as carriers may not have regular shipping lanes to these areas. Please see below for the estimated transit time by province and if your delivery address is in a remote or hard to reach area, please allow for additional transit time.

 

Estimated courier delivery times by province for:
Oasis, Oasis+, Bloom, Harvest Mini, and select Discover and Harvest

Alberta  3-5 business days 
British Columbia  3-7 business days 
Saskatchewan  3-5 business days 
Manitoba  3-5 business days 
Ontario  1-2 business days 
Quebec  1-2 business days 
New Brunswick 2-4 business days
Newfoundland  5-7 business days 
Nova Scotia  2-5 business days 
Prince Edward Island  4-7 business days 

 

 

Estimated LTL delivery times by province for:
Discover and Harvest

Alberta 

5-7 business days 

British Columbia 

5-7 business days 

Saskatchewan 

5-7 business days 

Manitoba 

5-7 business days 

Ontario 

2-5 business days 

Quebec 

2-5 business days 

Newfoundland 

7-10 business days 

Nova Scotia 

7-10 business days 

Prince Edward Island 

7-10 business days 

 

You can contact us at anytime for updates on your order and we'll do our best to respond within 1 to 3 business days.

 

Do you offer contactless delivery?

Yes, we do offer contactless delivery.